BLACK BY BLUE BRAVE
Celice gift card
- Description
- Delivery
- WARRANTY POLICY
Want to offer a gift but don't have a specific idea? Offer a gift card for the amount of your choice from these 4 cards, allowing a quality selection from our online products.
FREE Shipping on purchases of 2 items on Celice.
Your order will be processed within 24 hours of receipt, excluding weekends.
You will receive an email notification including the tracking code as soon as your order is shipped.
Delivery within 5 to 10 working days
Please note that these shipping times are estimates as shipping time can be affected by various external factors that may cause delays. We remain available if you would like more information on the status of your delivery.
Celice offers a limited warranty covering defects in materials and workmanship for a period of two (2) years from the original date of purchase, provided that the purchase was made from an authorized Celice dealer. This warranty does not, however, extend to cases, crystals, crowns, pushers, bracelets, hands or any modifications resulting from use rather than manufacturing or assembly. Please note that opening the case back, pressing buttons underwater or ingress of water with our 3 ATM and 5 ATM watches will void this warranty.
To ensure the warranty is performed properly, it is essential to retain proof of purchase and warranty card. Please keep them in a safe place. We reserve the right to refuse a warranty claim if the watch shows signs of excessive wear or abuse. In the event that a watch requires repair, Celice reserves the right to repair or replace the watch at its discretion.
RETURNS
All online purchases can be returned within 30 days of purchase. If you wish to return your product(s), please contact us via email regarding the reason for returning the item. Celice assumes no responsibility for items lost during return shipping.
To be eligible for a return, your item(s) must be unused and in their original condition, with the product tags and protective stickers intact. We also require proof of purchase, which can be provided by providing us with your order number or the email address you used to make the purchase. Celice reserves the right to reject returned items if they do not meet the appropriate criteria. Any rejected item(s) will be returned to the customer and no refund will be issued.
FAQs
Taxes outside Europe zone
Shipping fees paid at checkout do not include import taxes and duties. Your package may be subject to customs inspection and the assessment of duties and taxes will be in accordance with local regulations. If taxes and/or duties are charged for your package, you will be responsible for paying the fees before delivery can take place.
If you refuse the package upon delivery or if the package goes unclaimed, you will be responsible for the costs incurred for the return of the package (duties, taxes, return costs) before a new delivery can be arranged.
How can I track my order?
You will receive an email from Celice with your parcel tracking information after your goods have been shipped. To track your parcel, simply use the tracking number on the carrier's website.
You can also contact us on the contact page, and we will check the order and delivery status for you.
I received the wrong product/size. What should I do?
If you receive your package and it is not what you ordered, please contact us immediately. We will do our best to provide you with a replacement product as soon as possible.
Where can I find information about import taxes and duties?
To avoid unexpected charges, estimates on customs duties and taxes can be found here . The information provided in the link or on our website regarding taxes or import duties should be used as a guide only. For the most accurate and up-to-date information, it is best to check with your local customs office before placing an order.
Shipping and taxes
We strive to ensure that you receive your order as quickly as possible.
Once your order is successfully submitted, the warehouse will process your order within the next business day.
You should receive your order within 5-10 business days. Packages are not transported on weekends and local holidays. Please note that delivery times are estimated and may vary due to external factors beyond the control of Celice and its carrier.
These factors may include, but are not limited to, extreme weather conditions, technical failures, customs delays, etc. Additionally, please note that during promotional campaign periods, delivery times may be longer than usual.
Can I update or cancel my order once I've placed it?
You will not be able to change your shipping information once your order has been placed. Don't worry, please contact us here and we will do our best to help you!
Please note: Shipping delays may occur if the shipping address changes, but we promise we will do our best to minimize this.
Please do not hesitate to contact us here as soon as possible if you need to make any changes: we don't want your order to fall into the wrong hands!
If we arrive too late and your order is delivered by the time we pass your request on to our delivery partners, we may not be able to collect it. Please contact us here as soon as possible if you need to make any changes.
Our teams remain available 7 days a week if needed.
Delivery
Delivery within 5-10 days
We will process your order within 24 hours of receipt. Delivery will take 5-10 days.
Tracking number
We will send you your tracking number as soon as the package is sent.
Need information?
Our teams are available to you 24/7, including weekends and public holidays.
BLACK BY BLUE BRAVE
A unique experience
With Black By Blue Brave, the experience doesn’t end with the watch itself. Every detail counts, from the elegant packaging to the meticulous attention paid to every aspect of your order. Receiving a Black By Blue Brave watch is much more than a simple purchase: it’s discovering a world of refinement and sophistication, designed to enhance every moment.
Reconnecting with nature
It is a watch full of history, inspired by nature and the elements. Each model tells a journey towards authenticity, reconnecting you with the very essence of our planet. Explore a universe where tradition and nature come together to create a unique and timeless experience.
Controlled quality
Each watch on Celice is the result of exceptional know-how, combining tradition and innovation. Some pieces are meticulously handcrafted, with a rigorous choice of precious and resistant materials. Our watches undergo strict technical controls, guaranteeing flawless durability and high-precision movements. It is this requirement that makes each Black By Blue Brave creation a masterpiece of quality and reliability.