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20 % exclusive discounts and free delivery for 2 items purchased until November 10

Terms and conditions

Terms and conditions

General

These terms of use govern your purchases and use of the celice.ch website.

By making a purchase from and using this website, you have agreed to these terms of use. Please ensure that you have read and understood these terms of use when using our website.

Payment

Pay with your Visa, AMEX, MasterCard, JCB or Paypal securely online. For any questions regarding our online purchase, please contact us at celice@celice.ch

Confirmation

Once we receive your order, we will send you a notification to your email address. It is therefore essential that you enter the correct email address when placing your order.

We recommend that you save this email to facilitate any customer service contact you may have in the future. The order confirmation (receipt) also serves as a guarantee of proof of purchase.

Guarantee

Warranty conditions: 2 years from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Parts other than those above are not covered by this warranty. To have a replacement covered by this warranty made, please use our contact form on the “contact us” page.

You must specify your name, email address, order number and a detailed description of the issue in question. Finally, submit the post. Note that repairs/replacements will be charged in the following cases, even during the warranty period.

  • Failure or damage caused by misuse or neglect (knocks, dents, crushing, broken crystal, etc.)
  • Failure or damage caused by unjustifiable repair or modification.
  • Failure or damage caused by fire, water or a natural disaster such as an earthquake.
  • Cosmetic changes that occur with normal wear and aging (minor scratches to the case or crystal, discoloration of the strap, and peeling of the plating.)
  • In case the retail store and date of purchase are not listed on the warranty or this information has been rewritten.
  • If warranty is not submitted with the watch. Battery replacement will be charged even during the warranty period. Battery replacement will be charged even during the warranty period. The case, dial, hands, glass, bracelet or other parts of the watch may be replaced with substitutes if the originals are not available.

This warranty ensures that you can receive a free replacement in accordance with the terms set forth herein and within the time period specified and will not limit any legal rights of the customer.

Return & exchange

You have the right to exchange any products you purchased directly from our website within 30 days.

The product(s) must be unused – in their original packaging with protective labels and stickers intact – and still in the same new condition as when you received the watch. A product can only be exchanged for a product of equal or lesser value. If you wish to exchange for a more expensive product, a return must be made and we will issue you a full refund within 15 working days. You can reorder for the correct item at your convenience. Products purchased directly from our website must be returned to our warehouse for an exchange to be made; Products cannot be exchanged at a local retail store. Please note that you may have to pay shipping costs when returning this package to us. However, Celice will cover the shipping costs when shipping the exchanged item.

Celice assumes no responsibility for items lost during return shipping.

Product

Celice has the right to adjust prices, incur additional costs and change product information such as product photos and offers without prior notice.

Please note The images of the Products on our site are for informational purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer's display of the colors accurately reflects the color of the Products. Your products may vary slightly from these images;

Although we have made every effort to be as accurate as possible, all sizes, weights, colors, capacities, dimensions and measurements shown on our site have a tolerance; The packaging of the Products may differ from that shown in the images on our site.

Claim conditions

It is important that as a customer you check your goods carefully when you receive your shipment to verify that the products are undamaged and correct.

If your product is damaged during transport, whether the damage is visible or hidden, you must report it to the carrier as quickly as possible. If you receive your item and find that it is damaged or not what you ordered, you must also contact us within 30 days. Any complaints must be sent to our customer service by e-mail: celice@celice.ch.

Please provide the order number and reason for the claim and we will respond shortly with instructions on how to return the item. Defective products returned to Celice must be treated as if they were faultless. In all types of returns, it is extremely important that the product is packaged in such a way that it is not damaged during transport. In the event that a returned product does not present any error or defect, return costs will be charged.

Celice has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund.

Responsibility

Celice is responsible for errors related to delivery and is limited to the existing conditions of sale. Celice assumes no direct or indirect liability, for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other damages economic.

Force Majeure

Celice will be exempt from any liability for damages and other penalties related to the execution of the contract prevented, hindered or delayed by circumstances beyond our control. As a factor of liberation, government intervention, new/amended legislation, statelessness, war, fires, floods, labor disputes, bans, restrictions, sabotage, poor transportation or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects its business.

Intellectual property rights

All intellectual property rights, such as trademarks and copyrights, in the Website and in the material published on it are owned by CELICE and BlackByBlueBrave for 4B Watches products, or its affiliates or licensors. Any use of the Site or its content, including copying or storing such content in whole or in part, other than for your personal, non-commercial use, is prohibited without the permission of CELICE or BlackByBlueBrave.

User Content

The Celice.ch website may include user-generated content, for example from social media applications. Celice does not claim any ownership of the rights to this content (images, photos and videos, etc.) and does not assume any legal responsibility for it. If, for example, you suspect a violation of copyright or any other right, or if you are offended by such content, please contact us via

celice@celice.ch

Fraud

Any attempt at fraud is reported to the police and CELICE reserves the right to cancel the purchase in case of suspicion.

Termination

CELICE reserves the right to terminate your account and/or your use of the celice.ch website in its sole discretion. For example, if CELICE suspects that you have violated these terms of use. Such termination may be effected without notice

Amendments

The section above tells you about us and the legal terms and conditions
(Conditions) under which we sell to you any of the products (Products) listed on our website celice.ch


These terms will apply to any contract between us for the sale of products (contract). Please read these terms carefully and make sure you understand them before ordering any products from our site. Celice may modify these Terms of Use from time to time. Each time you order a product from us, the terms and conditions in force at that time will apply to the contract between you and CELICE. You should therefore periodically visit this page to review the then current Terms to which you are bound.

Company information

Company Name: CELICE

Company address: 13 Route de Mauborget, 1423 Villars-Burquin, SWITZERLAND.